Zero Tolerance

All areas of the NHS have Zero Tolerance towards violent,threatening and abusive behaviour -this applies to all of the surgery staff at Pear Tree surgery.

The staff should treat you courteously and expect equal consideration back.

If you are unhappy with the way you have been dealt with always let the practice manager know and any issues can then be addressed quickly.

Patients guilty of any violent ,threatening or  abusive behaviour including verbal  swearing will be reported to the police, NHS England and will be removed from the practice list.