If you need a review of medication before your next repeat is due please make an appointment with the doctor. The reception staff cannot authorise updates.
It is your responsibility to ensure you have adequate stocks of medication. If you require a prescription and have not attended for a review the reception staff will take an urgent request and pass to the duty doctor. Please note the reception staff have no authority to override the system.
If not ordering online, 01827 874121 for Kingsbury or 01827 872400 for Hurley.
Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
- Your doctor will explain the repeat prescription system upon beginning regular treatment.
- Please provide the exact drug names wherever possible.
- Please allow at least two clear working days after submitting your request before collecting your prescription from the surgery or your chosen chemist.
- Your doctor will review all repeat prescriptions regularly.
- Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
- Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself
- Do not stockpile unwanted drugs at home – return them to your chemist
- If you are not a dispensing patient most pharmacies do provide Repeat Prescription Services patients need to set this up themselves with a pharmacy of their choice
- Prescription charges
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week.
There is further information about prescription exemptions, fees and PPCs available on the NHS website.
Dispensary staff will ask for proof of any exemption this is a legal requirement if you are not able to provide they will stamp your prescription evidence not seen and it may be checked by pricing authority.
Fraudulent declarations will be followed up by NHS Fraud department.
Please visit the reception if you wish to sign up for online repeat prescription ordering services.